Bob Brennan - CEO
Bob is the founder of the company, so
of course he has been with IOT since 1995! Starting the company in the basement
of his parent's house, Bob is driven to ensure that IOT is always moving
forward, offering high value products and services in the ever evolving
world of technology. He is passionate about innovation, and cultivates an
environment of creative thinking, ideas and continual improvement.
Jesse Dolan - COO
The first employee, Jesse has
been with IOT since June of 1996 when he started making toner cartridges
in the basement of Bob's parents home. As the company grew, Jesse
spent time in nearly every role within the company. Today, Jesse is responsible for the overall day-to-day operations of the
company, and continues to work closely with Bob to ensure a solid
evolutionarily path for the company.
Rene Dolan - Administrative Coordinator
Rene joined the IOT team in May of 1998. Business was booming at the time, and
creative minds rarely take joy in balancing of the checkbook...help was needed to keep the books and office in order. Rene came aboard and quickly made her mark. She continues in that role today, working closely with office and accounting team members to keep things in line and in order.
Jamey Dolan - Imaging Supplies Coordinator
Jamey joined IOT in March of 2000, working
in our production department to produce toner cartridges. A few years later
he was promoted to Production Manager, being responsible for the overall
manufacturing process, as well as becoming our internal champion for continual improvement
techniques. His role has evolved, and today he is the go-to-guy
for all things ink and toner, including; production, procurement, recycling,
and research and development.
Allen Xiong - Service Manager
Coming on board in April of 2001, Allen has worked his way through the ranks of our service department. Starting as a rookie technician, Allen then achieved Master Technician status, and was then promoted to Assistant Service Manager. Landing the promotion to Service Manager a
few years later, Allen has improved the scope and operations of the
department since. With top notch technical and customer service skills, Allen is a role model for everyone!
Cjaye Dietrich - Customer Service
Cjaye joined the IOT team in October of 2008, and if you call us you will most likely be greeted by her! She is on the front line for our customer service team, and also uses her artistic talents in graphic design within our Intrycks division.
Courtney Carlson - Printer & Copier Sales
Our resident printer and copier expert,
Courtney has been with IOT since June of 1998. Working in nearly every
area, he got his start in our production department, manufacturing toner
cartridges. From there he moved to our service department, fixing
printers and copiers - where he ultimately became Service Manager for a
number of years. Today, Courtney uses his expertise to help customers
select the equipment for their needs.
Tuan Vu - Vice President of Sales
Becoming part of the IOT team in May of 2011, Tuan brought his sales and service experience to help grow the computer sales/service division! With computer knowledge and a strong service background, Tuan is able to help customers solve their problems quickly and find the best solutions for their needs. A man of the community, Tuan also spends a lot of time in the Eagan surrounding area to establish new relationships with local businesses. You will most likely deal with Tuan if you have a computer need.
Owen Jones - Computer Systems Specialist
Owen Joined the IOT team in September
of 2011 and is an expert in computer systems, computer security
and virus/malware removal, and software applications. A 10 year
veteran of the industry, Owen brings his experience of sitting on the
board of two separate computer reuse/recycling initiatives and extensive
talent in hardware troubleshooting and repair.
Jesse Del Rio - Production Manager
Jesse Del Rio joined our team in
February of 2003. Working through the ranks within our production department, Jesse is
currently the Production Manager. He directly manages the manufacturing of our PeakToner and Metrotoner brand toner cartridges, drum units, and related imaging supplies,
and is a strong voice in our quest for continual improvement.
Connie McClure - Administrative Assistant
Joining the team back in January of 2001, Connie is a central figure within IOT, primarily focused on accounting and office related administration. Connie also provides departmenal functions for customer service and fulfillment, where her upbeat personality can brighten even the cloudiest of days!
Rusty Petric - Master Service Technician
Rusty has been with IOT since October of 2004. An expert in printer, copier, and plotter repair, Rusty is a Master Service Technician. From Brother to Xerox, Rusty can probably fix it blindfolded and with one hand behind his back. A great resource for service team and customers alike, you can find Rusty out in the field applying his skills to fix your equipment!
Zar Vang - Service Technician
Zar became part of the IOT team in April of 2010. With a history of service and repair on printers and copiers, as well as computers, Zar works in our service department as a Service Technician. Out and
about in the cities, you can find Zar onsite at your office fixing your problems!
Mitchelle Lee - Service Technician
Mitchelle joined the IOT team in March of 2010. Originally brought in to specialize in
component level repair, Mitchelle quickly elevated himself to the position of Service Technician. Today you can see him in your office, providing
onsite repair service for your printers and copiers!
Sean Kimball - Delivery Specialist
Sean became part of the IOT team back
in March of 2008. A specialist in delivery and fulfillment services,
Sean can be seen driving the "big van" throughout the cities to deliver
products to our customers. Sean has a knack for squeezing efficiency out of a delivery route, so don't be surprised if you get your delivery sooner than you expect!
Joseph Rowe - Service Technician
Joseph, we call him Joe, has been with IOT since
February of 2011. With a history in electronics and repair, Joe works
in our service department on component level repairs, sub-assemblies, and refurbishing. Joe has an eye for innovation and his skill set allows us to pioneer new solutions, to
better serve our customers!
Rufus Battaforyen - Production Technician
Rufus has been part of the IOT team since October of 2007. He works as a skilled technician in our production department, producing PeakToner and Metrotoner brand toner cartridges, drum units, and related imaging supply items.
Jarod Strain - Service Technician
Jarod became part of the IOT team in October of 2011
and works within our Service Department. Originally from Kentucky, Jarod is a service and repair transplant with a keen eye for
troubleshooting. He has an awesome accent, too.
